| Date 日期 |
No. of Days 天数 |
City 地点 |
Training Course 培训课程 |
| 2020/02/24 | 1 | Beijing 北京 |
COPC® Data Analysis for Contact Center COPC® 联络中心数据分析 |
| 2020/03/30 | 1 | Beijing 北京 |
COPC® Quality Management for Customer Success COPC® 顾客体验质量管理 |
| 2020/04/13-2020/04/17 | 5 | Beijing 北京 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/05/11-2020/05/15 | 5 | Shanghai 上海 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/06/08-2020/06/12 | 5 | Guangzhou 广州 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/06/30-2020/07/03 | 4 | Beijing 北京 |
COPC® Lean Six Sigma In Contact Centers （Green Belt） COPC®精益六西格玛在联络中心的应用培训（绿带） |
| 2020/07/13-2020/07/17 | 5 | Beijing 北京 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/08/10-2020/08/14 | 5 | Beijing 北京 |
COPC® Best Practice for Vendor Management Organizations COPC®供应商管理组织顾客体验优秀实践培训 |
| 2020/08/31-2020/09/04 | 5 | Shanghai 上海 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/09/21-2020/09/25 | 5 | Guangzhou 广州 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/10/26-2020/10/30 | 5 | Chengdu 成都 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
| 2020/12/14-2020/12/18 | 5 | Beijing 北京 |
COPC® Best Practice for Customer Experience Operations COPC®顾客体验优秀实践培训 |
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